隨著網(wǎng)購(gòu)的興起,不少人在購(gòu)買(mǎi)商品之前通常都會(huì)先看一下其他顧客的評(píng)價(jià)。如果評(píng)價(jià)不多,還有可能會(huì)直接在社交網(wǎng)絡(luò)上發(fā)個(gè)帖子詢(xún)問(wèn)友鄰們的意見(jiàn)。這樣一來(lái),我們?cè)谫I(mǎi)東西的時(shí)候就不會(huì)只聽(tīng)信商家的一面之詞了。
F-Factor refers to the influence of Friends, Fans and Followers on purchasing decisions.
F因素指我們?cè)谧鲑?gòu)物決定時(shí),朋友、粉絲及追隨者對(duì)我們產(chǎn)生的影響。
Discussing the increasing importance of social media in commerce, Trendwatching.com minted the term F-Factor to describe the influence of friends, fans and followers:
在談及社交媒體對(duì)商務(wù)日益重要的影響時(shí),Trendwatching.com網(wǎng)站創(chuàng)造了F-Factor(F因素)這個(gè)詞來(lái)描述朋友、粉絲及追隨者所發(fā)揮的作用:
Consumers are increasingly tapping into their networks of friends, fans, and followers to discover, discuss and purchase goods and services, in ever-more sophisticated ways. As a result, it’s never been more important for brands to make sure they too have the F-FACTOR.
消費(fèi)者越來(lái)越傾向于依賴(lài)他們的朋友、粉絲和追隨者這個(gè)網(wǎng)絡(luò)來(lái)發(fā)現(xiàn)、談?wù)摬①?gòu)買(mǎi)商品和服務(wù),這比以往的購(gòu)物方式更加復(fù)雜。因此,各類(lèi)商家確保能夠掌握這些F因素也顯得愈發(fā)重要。
Trendwatching.com detailed five “ways that the F-FACTOR influences consumption behavior”:
以下為F因素影響消費(fèi)行為的五種方式:
F-DISCOVERY: How consumers discover new products and services by relying on their social networks.
F發(fā)現(xiàn):消費(fèi)者如何通過(guò)其社交網(wǎng)絡(luò)發(fā)現(xiàn)新產(chǎn)品和服務(wù)。
F-RATED: How consumers will increasingly (and automatically) receive targeted ratings, recommendations and reviews from their social networks.
F評(píng)價(jià):消費(fèi)者如何從其社交網(wǎng)絡(luò)(自動(dòng))接收越來(lái)越多的目標(biāo)商品評(píng)價(jià)、推薦以及反饋。
F-FEEDBACK: How consumers can ask their friends and followers to improve and validate their buying decisions.
F反饋:消費(fèi)者如何向其朋友和追隨者求教以提高并做出準(zhǔn)確的購(gòu)買(mǎi)決定。
F-TOGETHER: How shopping is becoming increasingly social, even when consumers and their peers are not physically together.
F同行:就算消費(fèi)者與其同伴并不真的在一起,也能讓購(gòu)物變得越來(lái)越社交化,這是如何實(shí)現(xiàn)的。
F-ME: How consumers’ social networks are literally turned into products and services.
F我的消費(fèi):消費(fèi)者的社交網(wǎng)絡(luò)是如何最終變成產(chǎn)品和服務(wù)的。
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