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How to beat the supermarket queues: Top 'life hacks' include picking non-chatty female cashiers, spying on other shoppers and always heading left
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It can be one of the most frustrating things in life – waiting in line at the supermarket.
在超市排隊(duì)結(jié)賬確是一件很讓人懊惱崩潰的事兒。
But new research shows that a few simple 'life hacks' can make the process much quicker and pain-free than you may think.
但新調(diào)查研究表明,幾個(gè)簡(jiǎn)單的生活小技巧可幫助我們加快結(jié)賬排隊(duì)速度,且并沒有我們想象中那么復(fù)雜麻煩。
Choosing to be served by female cashiers, standing in queues that feed into several tills and spying on other shoppers' grocery shop are just some of the ways to avoid the dreaded queues.
選女收銀員結(jié)賬的,排有若干個(gè)收款臺(tái)的隊(duì)伍,“偷瞄”其他顧客所買的雜貨都能讓我們避免那令人抓狂的長(zhǎng)隊(duì)。
And opting for checkouts on the left or queuing behind shoppers with a trolley could also help cut down the amount of time waiting in line.
此外,選擇左手邊結(jié)賬口或排在推著購(gòu)物車的顧客后面也能減少隊(duì)伍等待時(shí)間。
The 'life hacks' have emerged after researchers found that the average Briton spends between one and six months of their life standing in line at the shops.
生活小妙招的出現(xiàn)源于研究人員發(fā)現(xiàn)英國(guó)人一生平均要花費(fèi)一到六個(gè)月時(shí)間在商店排隊(duì)等候。
Desmos, a US organisation that promotes maths, technology and data, has spent months analysing supermarket data and has revealed the best ways to beat the queues.
一家專業(yè)研究數(shù)字、技術(shù)和數(shù)據(jù)的美國(guó)機(jī)構(gòu)Desmos花費(fèi)了數(shù)個(gè)月時(shí)間對(duì)超市數(shù)據(jù)進(jìn)行了分析,并提出了不用長(zhǎng)時(shí)間排隊(duì)等候的最佳方式。
Dan Meyer, a former maths teacher turned chief academic officer at Desmos, said it takes a baseline of 41 seconds for each customer to pass through a till, with an additional three seconds added on per item they are purchasing.
達(dá)恩?邁爾表示每名顧客通過收銀臺(tái)平均要用41秒,購(gòu)買的物品每件再額外增加3秒。達(dá)恩?邁爾之前為一名數(shù)學(xué)老師,后成為Desmos首席學(xué)術(shù)官。
'Every person requires a fixed amount of time to say hello, pay, say goodbye and clear out of the lane,' he told the New York Times.
他對(duì)《紐約時(shí)報(bào)》表示:“每個(gè)人說你好、支付多少錢、再見以及結(jié)完賬騰出空位的時(shí)間都是固定不變的。”
He said the data showed that standing in line with numerous customers who are buying fewer items – such as basket shoppers at the '10 items or less' checkout – can be a bad choice. Instead, he says it actually works out quicker to stand behind one person with a trolley full of items, as the face-to-face interaction time is quicker than having to wait for the cashier to greet numerous shoppers.
他說,數(shù)據(jù)顯示排在很多購(gòu)物少的顧客后面——比如在“10件或少于10件”結(jié)賬口使用購(gòu)物籃的顧客,會(huì)是很糟糕的決定。相反,站在一個(gè)購(gòu)物車滿滿當(dāng)當(dāng)?shù)念櫩秃竺嫠俣葧?huì)更快,因?yàn)楹偷却浙y員一個(gè)個(gè)問候顧客相比,面對(duì)面交流時(shí)間減少能夠加快排隊(duì)速度。
Meanwhile, Robert Samuel, founder of the New York-based Same Ole Line Dudes – a service that stands in line on behalf of customers - said most people are right-handed and therefore tend to queue on the right-hand side. He advises customers to queue on the left, and said he opts for female cashiers.
同時(shí),紐約Same Ole Line Dudes公司(一家專門代客排隊(duì)的服務(wù)機(jī)構(gòu))創(chuàng)始人羅伯特?塞繆爾稱大多數(shù)人是右撇子,故多傾向于站在右邊隊(duì)伍排隊(duì)。他建議顧客站在左邊,還說他會(huì)選擇女性收銀員。
'This may seem sexist, but I prefer female cashiers. In my experience they seem to be the most expedient at register transactions and processing,' he told the newspaper.
他還告訴《紐約時(shí)報(bào)》:“雖然這似乎有點(diǎn)性別歧視,但我確實(shí)更傾向于選女收銀員。根據(jù)我的親身體驗(yàn),女收銀員在結(jié)賬交易處理上更快捷利索?!?/p>
His other advice includes always facing bar codes toward the cashier, removing the hangers of clothes before they are scanned and splitting the items between yourself and a friend to get through the tills quicker.
他還提出了一些其它建議,比如將商品條形碼正對(duì)收銀員,在收銀員掃碼前把衣服上的衣架摘去,將自己和朋友買的東西分開來,這些都能加快結(jié)賬速度。
Around three-quarters said seeing staff not serving customers when there was clearly a long queue was their top gripe.
約四分之三的人稱最讓他們崩潰的是明明大家排了很長(zhǎng)的隊(duì)伍,但收銀員卻不給顧客結(jié)賬。
This was followed by shoppers who skip the queue (72 percent), queues without a clear system (66 percent), people who slow a queue down (46 percent) and staff not apologizing for a long queue.
其次是插隊(duì)現(xiàn)象(72%的人受不了),結(jié)賬隊(duì)伍混亂不清(66%的人受不了),某些人降低排隊(duì)速度(46%的人受不了)以及大家長(zhǎng)時(shí)間排隊(duì)工作人員卻不主動(dòng)道歉。
英文來源:每日郵報(bào)
翻譯:張金瑤
編審:yaning
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