Overcrowded transport and airport queues top the list of frustrations experienced by people travelling on holiday.
在人們的度假體驗(yàn)中，路途過(guò)于擁擠和機(jī)場(chǎng)排長(zhǎng)隊(duì)位列“度假煩惱榜單”之首。
A poll by a consumer body found the journey to and from their destination as the main gripe followed by difficulties getting between home and the airport, port, train or coach station.
某消費(fèi)機(jī)構(gòu)開展的最新調(diào)查發(fā)現(xiàn)，人們抱怨最多的是往返于自己家和目的地之間的交通，接下來(lái)的是從家中到機(jī)場(chǎng)、港口、火車站或汽車站的麻煩。
Of the 5,003 consumers surveyed, more than half (53%) had no frustrations with any aspect of their holiday experience.
在5003位受訪者中，超過(guò)半數(shù)（53%）的人對(duì)他們的度假體驗(yàn)的任何一方面都不感到失望。
For those who holidayed in the UK, the satisfaction level increases with 60% finding no reason for complaint.
在英國(guó)度假的受訪者當(dāng)中，滿意度有所上升，有60%的人認(rèn)為沒有理由抱怨。
But this still leaves 2,300 people who did have grumbles, and more than a third of these mentioned the journey to and from the destination.
但是，仍有2300人有所抱怨，這些人中超過(guò)三分之一提到了往返目的地之間的旅途。
“The most common web-related grievance was the issue of hidden costs or surcharges not shown in the original price, followed by the fact that booking online took too long,” it said.
該機(jī)構(gòu)稱：“最常見的與網(wǎng)絡(luò)有關(guān)的抱怨是隱性費(fèi)用或在原價(jià)中沒有顯示的附加費(fèi)問(wèn)題，接下來(lái)是在線預(yù)訂費(fèi)時(shí)過(guò)長(zhǎng)?！?/p>
For those using an operator or agent to book, common problems included the final cost being more expensive than expected, unclear terms and conditions and unhelpful staff.”
對(duì)于通過(guò)旅游運(yùn)營(yíng)商或代理商預(yù)訂的用戶，最普遍的問(wèn)題包括最終價(jià)格比預(yù)期昂貴、條款不清晰以及工作人員不夠樂(lè)于助人。
For those flying on holiday, the biggest concerns were uncomfortable airline seats and delayed or cancelled flights.
對(duì)于乘飛機(jī)度假的人而言，最大的擔(dān)憂是飛機(jī)座位不舒適，以及航班延誤或取消。
Lengthy airport queues, poor food outlets and delays at baggage reclaim were also highlighted.
研究還強(qiáng)調(diào)了機(jī)場(chǎng)排長(zhǎng)隊(duì)等候、食品店不好以及行李提取延誤等問(wèn)題。
One of the most common complaints was that visitor attractions were overcrowded, badly managed or had long queues, according to the study.
調(diào)查還指出，人們最普遍的抱怨是旅游景區(qū)過(guò)分擁擠、管理不善或需要排長(zhǎng)隊(duì)。
Extra charges levied when picking up a hire car on holiday was also highlighted as an annoyance.
另外一項(xiàng)令人惱怒的事，是在度假租車領(lǐng)取車輛時(shí)被收取額外費(fèi)用。
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（來(lái)源：原版英語(yǔ)，英語(yǔ)點(diǎn)津編輯）
