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A study into workplace relationships has found having a close friend at work can be a major distraction.
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A study into workplace relationships has found having a close friend at work can be a major distraction.
Respondents cited excessive chatting, having too much fun and an inability to separate work from play as contributing to a lack of focus.
"When faced with a work-related problem many people will prioritize their friendship over their responsibilities to their organization, which businesses may find concerning," said psychologist and Auckland University of Technology lecturer, Dr Rachel Morrison.
"Workplace friendships are like a double-edged sword. The benefits of a friendly workplace can be really positive, but organizations should be aware of the potential difficulties and how to manage friendships at work."
According to the study, many people were concerned about going `softer' with their friends and being expected to treat them with special privileges.
"People naturally want to make their friends feel special, but this conflicts with organizational practices or norms that are set up around fairness and equality. Difficulty in managing these expectations can create tension in the relationship."
Respondents also experienced a great deal of anxiety about speaking to close friends aboutsubstandardwork. A basic rule of friendship is being non-judgemental and accepting your friends' weaknesses, but giving critical performance feedback conflicts with this.
"We also found issues related to confidentiality practices, which could mean friends have to refrain from sharing information. This can be really challenging for close friendships that have norms of openness and disclosure," Dr Morrison said.
Dr. Morrison said organisations should try to provide friendly environments and encourage workplace friendships, but have policies in place to manage potential difficulties.
The research was undertaken online with 230 respondents.
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(Agencies) |
一項(xiàng)針對(duì)職場人際關(guān)系的調(diào)查發(fā)現(xiàn)，在同事中有個(gè)好朋友可能會(huì)成為影響工作的一個(gè)主要因素。
受訪者認(rèn)為，兩人過度閑聊、玩得過了頭、分不清工作和娛樂是導(dǎo)致工作時(shí)注意力不集中的主要因素。
奧克蘭科技大學(xué)講師、心理學(xué)家雷切爾·莫里森博士說：“在工作中遇到問題時(shí)，很多人會(huì)把友誼置于他們的責(zé)任之上，這可能是單位擔(dān)憂的主要問題?！?/font>
“職場友誼就像一把雙刃劍。工作單位友好團(tuán)結(jié)，絕對(duì)是件好事，但單位要意識(shí)到這種現(xiàn)象的潛在問題以及如何管理好這種友誼?！?/font>
據(jù)調(diào)查，很多人都有過要對(duì)朋友“溫柔一點(diǎn)”的想法，而且他們的朋友也希望能從他們那得到特殊照顧。
“大家都想讓自己的朋友受到特殊對(duì)待，這很自然，但這違背了用人單位在公平公正基礎(chǔ)上建立起來的制度和規(guī)范。處理不好這種問題會(huì)造成人際關(guān)系的緊張。”
受訪者表示，與好朋友談?wù)撟约汗ぷ鞑贿_(dá)標(biāo)的問題時(shí)心里也感到十分不安。友誼的一個(gè)基本原則是不評(píng)判朋友、接受他的缺點(diǎn)，而對(duì)朋友的工作表現(xiàn)提出批評(píng)性的反饋意見則與此相矛盾。
莫里森博士說：“我們還發(fā)現(xiàn)了與‘保密工作’有關(guān)的問題，也就是說，有些信息朋友之間是不能共享的。這對(duì)于好朋友之間來說確實(shí)是個(gè)挑戰(zhàn)，因?yàn)榘闯＠韥碚f，好朋友之間不該有秘密?！?/font>
莫里森博士說，用人單位應(yīng)為員工營造友好的工作環(huán)境，鼓勵(lì)大家交朋友，但同時(shí)應(yīng)制定相應(yīng)的處理潛在問題的規(guī)定。
此項(xiàng)在線調(diào)查共有230人參加。
（英語點(diǎn)津姍姍編輯）
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